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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dipen P

April 16, 2026

5  out of  5
rating by Dipen P
"Best Insurance provideer in North and South Carolina. We have multiple policy with them and ease of doing business with them."
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David Moser

April 15, 2026

5  out of  5
rating by David Moser
"Great insurance at a great price. Prices keep dropping like every 6 months. Also I'm an excellent driver. Lol"
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Kelly Sloat

April 9, 2026

5  out of  5
rating by Kelly Sloat
"I’ve been with State Farm for 30 years and every office I’ve had is incredible! The every staff member at this office is professional, accommodating, incredibly helpful and loves to be a part of our community. 11 out of 10 would recommend to a friend."
We responded:
"Kelly, thank you so much for your incredible feedback and longtime loyalty We’re grateful for your recommendation! - Staci"
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Jason Jollie

April 8, 2026

5  out of  5
rating by Jason Jollie
"Great people to work with and they feel like family."
We responded:
"Jason, thank you so much for your kind words! We’re happy to hear you’ve had such a positive experience with our team. - Staci"
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Janice Heggins

April 7, 2026

5  out of  5
rating by Janice Heggins
"First time with StateFarm. My agent has been very polite and willing to help with the changeover to StateFarm. My auto premium is like 45% lower than what I was paying. Im saving a few cents from $375 for 6 months. That's $750 a year SAVINGS. So im definitely a happy customer right now!!"
We responded:
"Janice, thank you for sharing your experience! We’re thrilled to hear that your transition to State Farm went smoothly. We appreciate you choosing us and look forward to continuing to assist you. - Staci"
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Jamie Cantor

March 23, 2026

5  out of  5
rating by Jamie Cantor
"Staci’s team is great! They are super responsive, friendly and professional. Very happy we’re with them!"
We responded:
"Jamie, thank you for the positive feedback about my team and I! It’s wonderful to hear you’re happy with us. - Staci"
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Irmaliz Cordero

March 22, 2026

5  out of  5
rating by Irmaliz Cordero
"Highly recommend! Great and fast service."
We responded:
"Irmaliz, we appreciate the positive, 5-star review! - Staci "
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Jolber Castillo

March 16, 2026

5  out of  5
rating by Jolber Castillo
"Exelente atención"
We responded:
"Jolber, muchas gracias por tu comentario! - Staci"
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Carlos Reyes

March 13, 2026

5  out of  5
rating by Carlos Reyes
"Fue muy amable con mi atencion"
We responded:
"Carlos, apreciamos tu amable comentario! - Staci"
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Jessica Steed

March 13, 2026

5  out of  5
rating by Jessica Steed
"Shannon C was very professional and helpful"
We responded:
"Jessica, we appreciate you sharing your experience and are always here if you need anything! - Staci"
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lori brodie

March 13, 2026

5  out of  5
rating by lori brodie
"We’ve been with State Farm for our home and auto for over 7 years and we’ve been very happy with them. Their rates are affordable and their service is excellent. When we have submitted a claim it was handled promptly and easily which we appreciate so much especially during a time of uncertainty. We would highly recommend State Farm for both home and auto insurance."
We responded:
"Lori, thank you for sharing your experience! We’re thrilled to hear you’ve been happy with our service and coverage over the past seven years! - Staci"
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Jacob Clodfelter

March 12, 2026

5  out of  5
rating by Jacob Clodfelter
"Super friendly and knowledgeable. Quick to answer questions and super affordable. Highly recommend!"
We responded:
"Jacob, we appreciate your recommendation and are always here whenever you need assistance! - Staci"
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Annie Snelgrove

March 10, 2026

5  out of  5
rating by Annie Snelgrove
"Great people to work with. Very proactive, they call you to tell you at your policy’s renewal it will be less! Great news!"
We responded:
"Annie, thank you for sharing your experience! We appreciate you choosing us and are always here to help with anything you! - Staci"
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Kathleen Reid

March 10, 2026

5  out of  5
rating by Kathleen Reid
"I chose State farm from a referral and was very happy I did so. Stacy Howell insurance company was very helpful and professional went over every detail with me. I would highly recommend."
We responded:
"Kathleen, we’re so glad my team and I could provide helpful and professional service! Thank you for recommending us and sharing your experience. - Staci"
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Precious Powell

March 10, 2026

5  out of  5
rating by Precious Powell
"My family and I have had insurance with State Farm Insurance for a couple of years now. We have had to call on them for varies reasons. And trust me they never let my family or I down. They have always been willing to help and support in anyway possible. The communication is amazing. Thanks for being the best with great customer service."
We responded:
"Precious, we’re so happy to hear that our team has been there for you and your family! - Staci"
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Anthony Figlow

March 9, 2026

5  out of  5
rating by Anthony Figlow
"All the ladies I’ve talked to are nothing but nice and helpful. I’ve never ended a phone call with the reason I’ve called unresolved."
We responded:
"Anthony, we’re glad to hear our team has been so helpful and able to get things resolved for you! Thanks for sharing your experience! - Staci"
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Kelli Bergeron

March 9, 2026

5  out of  5
rating by Kelli Bergeron
"Staci Howell State Farm in Waxhaw has a wonderful staff! Each one of them are so kind and treat me with respect. They help me when I have “silly questions” to understand what’s happening. I highly recommend their services. You will not be disappointed."
We responded:
"Kelli, we’re thrilled you’ve had such a positive experience with my team and I. Thank you for recommending our services and sharing your kind words! - Staci"
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Nicolas Lopez

March 5, 2026

5  out of  5
rating by Nicolas Lopez
"Hasta el momento todo bien, excelente servicio"
We responded:
"Nicolas, muchas gracias por sus amables palabras! Nos alegra saber que está satisfecho con nuestro servicio y esperamos seguir apoyándolo. - Staci"
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Katie Underwood

March 4, 2026

5  out of  5
rating by Katie Underwood
"Staci and Kellie are amazing!!!! I cannot say enough great things about their office and the customer service they provide! I have been a customer for over 5 years now and I highly recommend them!"
We responded:
"Katie, we've loved working with you over the years and look forward to the next 5! Thank you so much for recommending our agency! -Staci"
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Gabriele Buxbaum

March 3, 2026

5  out of  5
rating by Gabriele Buxbaum
"Our family is saving money with State Farm! We love having a local office. It just makes communication feel very personal and our policies easy to manage."
We responded:
"Gabriele, thank you so much for your kind words! We look forward to continuing to serve you and your family! -Staci"
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Tamera Stywall

February 26, 2026

5  out of  5
rating by Tamera Stywall
"Great customer service! Thank You!!"
We responded:
"Tamera, your five-star review means so much to us! - Staci"
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RICOOO4x

February 25, 2026

5  out of  5
rating by RICOOO4x
"5 stars for Staci and Priscilla (Get Priscilla a raise)"
We responded:
"Thank you so much for taking the time to leave us a five-star review! - Staci"
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DC

February 24, 2026

1  out of  5
rating by DC
"Absolutely horrible experience here when I had to file an auto claim! They refer you to a generic 800 number. You can only have your car repaired at certain low quality body shops and good luck speaking with a human! Allstate was even better than Statefarm! I've heard Farm Bureau and Progressive are much better for handling claims with quality service and better choices on repair shops. The Honda Collision Center in Charlotte highly recommended Progressive."
We responded:
"Hello! Thanks so much for your excellent 5 star review! We truly appreciate you! - Staci "
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Alex Nikoukary

February 19, 2026

5  out of  5
rating by Alex Nikoukary
"Great prices and friendly people. They have saved me money on insurance and are always flexible. It is nice to be able to talk to them at community events!"
We responded:
"Alex, it’s always great connecting with you at community events! - Staci"
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Jada Jackson

February 19, 2026

5  out of  5
rating by Jada Jackson
"Have always had a great experience with this office. They always inform us when things are changing and are very polite when handling things. Quick turnaround times too!"
We responded:
"Jada, we’re glad to hear you’ve consistently had a positive experience with our State Farm Agency! - Staci"